Cantina's Stas Shectman Suggests Using Both Shame and Humor to Wrangle Unruly Patrons
"Belittling and mocking don’t generally help, but if you can do them subtly enough so that the person doesn’t realize you’re doing it, it can be a lot of fun."
"Belittling and mocking don’t generally help, but if you can do them subtly enough so that the person doesn’t realize you’re doing it, it can be a lot of fun."